PR Media Relations and Crisis Management Support Services
Raven Housing Trust Ltd · published 13 Nov 2026
- Deadline
- 5 Jan 2027, 23:59
- Estimated value
- £108,000 excluding VAT where stated
- Procedure
- Below threshold - open competition · below threshold
- Contract dates
- 31 Mar 2027 to 30 Mar 2029
- Where
- South East (buyer's location)
- Categories (CPV)
- 79416000 Public relations services
- 79416100 Public relations management services
- 79416200 Public relations consultancy services
- Small businesses
- The buyer marks this as suitable for SMEs.
- Award criteria
Award based on MEAT criteria: Quality (50%), Social Value (10%) and Price (40%). Quality evaluation will assess the bidder’s capability to provide strategic PR, media relations and crisis communications services in line with the specification, with price and social value assessed against the submitted tender response.
Description
Raven Housing Trust is seeking to appoint an experienced and proactive PR and communications agency to work in partnership with its in-house Marketing and Communications Team. The successful provider will act as a strategic communications partner, delivering high-quality PR, media relations, reputation management and crisis communications support to help strengthen Raven's profile, protect its reputation and support its wider organisational objectives. The appointed agency will provide strategic PR and reputation management support, proactive and reactive media relations, horizon scanning, thought leadership opportunities, crisis communications (including 24/7 support), media training for senior leaders, and ongoing performance reporting and strategic advice. Raven is seeking a provider that can demonstrate a strong understanding of the social housing sector, provide challenge and independent insight, identify opportunities proactively, and offer trusted advice when sensitive or fast-moving issues arise. The successful bidder will operate as an extension of Raven's Marketing and Communications Team and will be expected to develop collaborative, long-term working relationships with key stakeholders. The contract will commence on 31 March 2027 and will be awarded for an initial period of 2 years, with the option to extend for a further 2 years at Raven's discretion. Interested suppliers should register and submit their tender responses via the In-Tend Portal in accordance with the procurement documentation provided.
Deciding whether to bid?
Upload the tender pack and get a brief with every pass/fail requirement quoted from the documents, the scoring model and the questions you must answer. The first brief is free.