Management and Maintenance of Council owned residential units

The Service Provider will fulfil the Authority’s statutory, regulatory and contractual duties in relation to housing management, maintenance and void responsibilities. As the Authority will be continually reviewing its services, there may be potential future opportunities for the Service Provider to take on additional services within the permitted scope of the procurement. In the event that an opportunity may arise, the Authority will inform the Service Provider of its intentions and discuss these in more detail. The Authority would like the Service Provider to develop innovative and cost-effective solutions for each of the service requirements. The Service Provider will deliver services to the highest professional standards so as to achieve;

• Continuous improvements;

• Improved Customer satisfaction;

• Properly planned, effectively budgeted and adequately resourced services;

• Value for money and optimum efficiency within the overall level of resources available.

• Compliance with regulatory standards