Demand Responsive Bus Service - NEL
North East Lincolnshire Borough Council · published 3 Nov 2026
- Deadline
- 3 Dec 2026, 13:00 · questions by 27 Nov 2026, 16:00
- Estimated value
- £2,100,000 excluding VAT where stated
- Procedure
- Open procedure · above threshold
- Contract dates
- 30 Mar 2027 to 29 Mar 2029
- Where
- Yorkshire and the Humber
- Categories (CPV)
- 60112000 Public road transport services
- 60130000 Special-purpose road passenger-transport services
- 60170000 Hire of passenger transport vehicles with driver
- Small businesses
- The buyer marks this as suitable for SMEs.
- Award criteria
- Criterion 1 - Service Implementation Plan (quality)8%
- Criterion 2 Part A - Vehicle Requirements (quality)7%
- Criterion 2 Part B - Driver Requirements (quality)5%
- Criterion 3 - Business Continuity and Service Resilience (quality)4%
- Criterion 4 - Customer Service (quality)3.5%
- Criterion 5 - Out of Office Cover (quality)2.5%
- Criterion 6 - Social Value and Carbon Reduction (quality)10%
- Cost (price)60%
Description
North East Lincolnshire Council are seeking to appoint a new delivery partner for a transformational Demand Responsive Transport (DRT) service within North East Lincolnshire. The DRT service is also known as Phone n Ride. The aim is to provide an effective DRT service across the North East Lincolnshire area. Whilst the conventional bus network provides extensive coverage throughout the main urban areas of Grimsby and Cleethorpes, there are some journeys which cannot be made, either due to the location of the origin/destination points or at the time at which the individual wishes to travel. The aim of the DRT service is primarily to support accessibility for local residents who for whatever reason do not have appropriate access to conventional bus services.
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