PRO005184-Services-Framework-Cloud-based video knowledge capture and platform
United Utilities Water Limited · published 28 Oct 2026
- Tender expected
- 14 Dec 2026
- Market engagement until
- 10 Nov 2026
- Estimated value
- Value not published
- Procedure
- Procedure not stated · above threshold
- Contract dates
- 1 Apr 2027 to 31 Mar 2030
- Where
- North West
- Categories (CPV)
- 48000000 Software package and information systems
- 48510000 Communication software package
- 48780000 System, storage and content management software package
- 72000000 IT services: consulting, software development, Internet and support
- 72261000 Software support services
- Small businesses
- The buyer marks this as suitable for SMEs.
Description
We are exploring the market to see what software solutions are available that enable the secure capture, upload, management, and analysis of short-form video content to support organisational learning, knowledge sharing, and continuous improvement. The platform shall allow users to record and submit video observations, experiences, and learning insights via mobile and desktop devices, with functionality to structure content through workflows, prompts, and templates. The service must include: • Platform access and licensing • Secure cloud hosting, including data storage, backup, and disaster recovery provisions in line with UK data protection requirements • Video capture and management capabilities, including upload, tagging, categorisation, and search functionality • Workflow and configuration tools to support structured knowledge capture aligned to business processes • Analytics and reporting functionality, including dashboards and insight generation from submitted video content • User management and access controls, including role-based permissions • Integration capabilities with existing enterprise systems where required (e.g. learning management systems, collaboration tools) • Ongoing maintenance, support, and updates, including service desk provision • The software should be provided via a secure web-based interface, accessible on standard organisational, e.g. devices iOS and Android devices.
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