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Future Smart Metering Programme for AMP8 and Beyond

THAMES WATER UTILITIES LIMITED · published 2 Nov 2026

Deadline
4 Dec 2026, 12:00 · questions by 23 Nov 2026, 17:00
Estimated value
£1,320,000,000 excluding VAT where stated
Procedure
Competitive flexible procedure · above threshold · sets up a framework
Contract dates
1 Apr 2028 to 31 Mar 2035
Where
East of England and London
Categories (CPV)
  • 38421100 Water meters
  • 50411100 Repair and maintenance services of water meters
  • 65500000 Meter reading service
Lots
2 lots
  • New and replacement installation and operations — £1,150,000,000
  • Legacy estate connectivity — £170,000,000
Award criteria
  • Technical (quality)45%
  • Commercial (price)40%
  • Customer Focus (quality)15%

Description

IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver. Thames Water has a growing smart metering estate. Through this procurement event it is seeking to identify qualified suppliers to manage the expansion of the smart metering programme and the meter replacement programme as assets reach their end of life, this is Lot 1. The commercial objectives are outcome based, reflecting the 'as a service' nature of the proposed agreement. Lot 2 is focused on managing the legacy installed smart meter base. This agreement will scale down over time as meters reach their end of life and are subsequently replaced by the Lot 1 service provider. The contract term is likely to run across several AMP periods, the initial term finishing at the end of AMP9. There will be contract provisions to extend in subsequent AMP periods, upto and including AMP12. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 4th December 2026 at 12 noon.

Notices for this procurement

  1. 2 Nov 2026 · Tender notice (update)103927-2026 (opens in a new tab)
  2. 2 Nov 2026 · Tender notice103905-2026 (opens in a new tab)
  3. 21 Oct 2026 · Preliminary market engagement notice (update)099314-2026 (opens in a new tab)
  4. 12 Oct 2026 · Preliminary market engagement notice096089-2026 (opens in a new tab)

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