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Provision of a Multi-Authority Employability, Case Management and Employer Relationship Management Solution: Integrated Management Information System for Employability and Skills across the Edinburgh and South East Scotland City Regional Deal Area

Capital City Partnership · published 30 Oct 2026

Deadline
11 Jan 2027, 12:00
Estimated value
£1,250,000 excluding VAT where stated
Procedure
Open procedure
Where
Scotland
Categories (CPV)
  • 72268000 Software supply services
  • 48445000 Customer Relation Management software package
  • 72267100 Maintenance of information technology software
  • 72416000 Application service providers
  • 72260000 Software-related services
  • 72250000 System and support services
Award criteria
  • Functional Requirements (quality)25%
  • Technical Requirements (quality)10%
  • Mobilisation and Continuity of Service (quality)10%
  • Service Management (quality)10%
  • Continuous Improvement, Product Roadmap and Innovation (quality)15%
  • Price (price)30%

Description

Capital City Partnership is seeking to appoint a supplier to provide, implement, host, support, maintain and develop a regional Software as a Service Customer Relationship Management and Management Information System. The solution will support employability, skills and related community-based service delivery across multiple organisations and local authority areas within the Edinburgh and South East Scotland region.

Notices for this procurement

  1. 30 Oct 2026 · Contract notice103079-2026 (opens in a new tab)
  2. 22 Sept 2026 · Prior information notice089792-2026 (opens in a new tab)

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Provision of a Multi-Authority Employability, Case Management and Employer Relationship Ma — Capital City Partnership · Bidfolio