Independent Learning Responses
East of England NHS collaborative Procurement Hub · published 4 Nov 2026
- Deadline
- 16 Dec 2026, 12:00 · questions by 25 Nov 2026, 12:00
- Estimated value
- £20,000,000 excluding VAT where stated
- Procedure
- Open procedure · above threshold · sets up a framework
- Contract dates
- 1 Apr 2027 to 31 Mar 2029
- Where
- UK-wide
- Categories (CPV)
- 71317200 Health and safety services
- 71317210 Health and safety consultancy services
- 79417000 Safety consultancy services
- 79720000 Investigation services
- 85100000 Health services
- Lots
- 9 lots
- Specialist Advisor Role, Investigation Lead — £20,000,000
- Specialist advisor role, Specialist Clinical/Subject matter expert — £20,000,000
- Specialist advisor role, Systems based learning response expert advisor — £20,000,000
- Specialist advisor role, Patient/Family Liaison — £20,000,000
- Safety Governance Review — £20,000,000
- Systems based learning response (including patient safety incident investigation) — £20,000,000
- Thematic Review — £20,000,000
- Pathway/Service Review — £20,000,000
- Safety Action Review — £20,000,000
- Award criteria
- Commercial (price)30%
- Technical (quality)60%
- Sustainability & Social Value (quality)10%
Description
This procurement is required to modernise and strengthen the independent investigations supply market, to align with national expectations for learning responses. The proposed framework will be used by NHS England independent investigation teams, national commissioning teams and other authorised NHS commissioners who require independent, system‑based investigations or assurance/learning reviews. The framework will be divided into Lots: Lot 1. Specialist Advisor Role Including: Lot 1a: Investigation Lead Lot 1b: Specialist Clinical / Subject Matter Expert Lot 1c: Systems Based Learning Response Expert Advisor Lot 1d: Patient/Family Liaison Lot 2: Quality Governance Review Lot 3: Systems Based Learning Response (including patient safety incident investigation) Lot 4: Thematic Review Lot 5: Pathway/Service Review Lot 6: Safety/Action Review
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