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Unified Customer Contact and Force Control Room Solution

York and North Yorkshire Combined Authority · published 15 Oct 2026

Deadline
27 Nov 2026, 11:00 · questions by 21 Oct 2026, 11:00
Estimated value
£15,000,000 excluding VAT where stated
Procedure
Competitive flexible procedure · above threshold
Contract dates
1 Oct 2027 to 30 Sept 2032
Where
Yorkshire and the Humber
Categories (CPV)
  • 32000000 Radio, television, communication, telecommunication and related equipment
  • 35710000 Command, control, communication and computer systems
  • 42960000 Command and control system, printing, graphics, office automation and information-processing equipment
  • 48000000 Software package and information systems
  • 64227000 Integrated telecommunications services
  • 72000000 IT services: consulting, software development, Internet and support
Award criteria
  • Price (price)40%
  • Quality - Technical Questions (quality)50%
  • Social Value (quality)10%

Description

York and North Yorkshire Combined Authority on behalf of itself and the Chief Constable for North Yorkshire Police is seeking to award a Contract for the provision of a Unified Customer Contact and Force Control Room Solution. The full Statement of Requirements can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

Notices for this procurement

  1. 15 Oct 2026 · Tender notice (update)097341-2026 (opens in a new tab)
  2. 30 Sept 2026 · Tender notice (update)092398-2026 (opens in a new tab)
  3. 29 Sept 2026 · Tender notice092054-2026 (opens in a new tab)

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