Global Background Screening

“National Grid is seeking to appoint a global background screening provider to deliver comprehensive pre-employment screening services for all new hires across the United Kingdom and United States, with the capability to support future global requirements. The successful supplier must provide a scalable, secure, and fully compliant background screening solution that includes:

• End-to-end background screening services for candidates joining National Grid across the UK and US.

• Standard, fully integrated APIs with SAP SuccessFactors (Recruitment Module), SmartRecruiters, and ServiceNow HR Service Delivery (HRSD) to enable seamless workflow integration and data exchange.

• Globally compliant identity verification and employment eligibility verification capabilities, including: o Digital identity verification through Identity Document Validation Technology (IDVT) for UK-based candidates. o US employment eligibility verification, including Form I-9 verification and ongoing re-verification requirements.

• The ability to automatically select and apply different background screening packages based on predefined criteria, including job architecture, role type, risk profile, and geographic location.

• Expertise in maintaining and applying current background screening legislation, regulatory requirements, and industry best practices across the UK and US.

• Fully compliant drug and alcohol screening services in accordance with applicable US federal, state, and local regulatory requirements.

• Robust security and data privacy controls for the handling of Personally Identifiable Information (PII) and Sensitive Personally Identifiable Information (SPII), including data encryption, multi-factor authentication (MFA), secure archiving, retention management, and compliance with applicable privacy regulations.

• A mobile-optimised user experience that enables candidates, recruiters, hiring managers, and administrators to access and utilise the solution effectively via mobile devices.

• Configurable and customisable reporting capabilities, including background screening reports tailored to specific job families, risk profiles, and position types.

• Service delivery supported by strong governance, auditability, reporting, and ongoing compliance monitoring. The proposed solution must demonstrate the ability to support a high-volume enterprise environment, provide an excellent candidate experience, minimise time-to-hire, and maintain compliance with all applicable employment, screening, data protection, and privacy requirements.

• A mobile-optimised user experience that enables candidates, recruiters, hiring managers, and administrators to access and utilise the solution effectively via mobile devices.”