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Tender notice108145-2026

Crisis Resilience Fund Eligibility & Resilience Services

BuyerHampshire County Council

Closes14:0025 days left
  • Questions to the buyer by13 days left
  • Published13 Nov 2026
Estimated value
£4,308,000, including VAT
Contract term
1 Mar 2027 to 31 Mar 2029 (2 years)
Lots
Not divided into lots
Procedure
Open procedure
Categories
  • 85312310Guidance services
  • 75310000Benefit services
  • 75200000Provision of services to the community
Regions
  • Hampshire and Isle of Wight

The buyer’s description

“The service will provide an independent, third‑party eligibility checking function for the Department for Work and Pensions (DWP) Crisis and Resilience Fund (CRF). The Provider will assess applications for Crisis Payments against national DWP guidance and locally agreed criteria, verify evidence proportionately, apply discretionary judgement where appropriate, and provide auditable eligibility decisions to support lawful, timely, and dignified crisis support. Alongside this the provider will be responsible for the delivery of financial resilience and capability services in line with DWP criteria. Hampshire County Council is therefore commissioning a specialist third-party organisation to carry out eligibility checking on its behalf, ensuring:

• Compliance with DWP guidance

• Fair, consistent decision-making

• Proportionate checks that do not delay crisis support

• Robust audit and assurance arrangements Alongside this the specialist third-party organisation will be required to deliver:

• Deliver financial resilience/capability and wellbeing support

• Build individual, and community, skills and confidence in financial resilience

• Support vulnerable people early to reduce the need for further crisis support

• Strengthen links to wider community resilience services

• Work with partners to report outcomes for DWP monitoring”

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