Preliminary market engagement notice091892-2026

DDaT26499 - Online Dispute Resolution Discovery and Alpha Options

BuyerUK Research & Innovation (UKRI)

Expected to be publishedNov 2026The buyer’s own estimate; it can move.

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Market engagement closes14 Oct 2026, 00:59
Published29 Sep 2026

Estimated value: Value not published
Contract term: 1 Jan 2027 to 31 Dec 2027 (12 months)
Lots: Not divided into lots

Categories: 72262000Software development services
Regions: UK-wide

The buyer’s description

“Online Dispute Resolution (ODR) solution to support Acas Early Conciliation services by improving claimant understanding, enhancing notification quality and completeness, and reducing operational demand. The solution may include pre-notification guidance, intelligent form validation, dynamic user support, workflow automation, and integration with Microsoft Dynamics 365 and other enterprise systems, enabling the testing and evaluation of build, configure or buy implementation options during Alpha.”

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