Preliminary market engagement notice089251-2026
The Provision of Secure Payment Kiosks
- Market engagement closes
- Published21 Sep 2026
- Estimated value
- Value not published
- Contract term
- 1 Oct 2027 to 30 Sep 2031 (4 years)
- Lots
- Not divided into lots
- Categories
- 72000000IT services: consulting, software development, Internet and support
- 48000000Software package and information systems
- 30200000Computer equipment and supplies
- Regions
- West Wales and The Valleys
The buyer’s description
“Denbighshire County Council (The Authority) are looking to engage with the market in relation to cost effective and high quality payment kiosks. This pre-market engagement notice outlines the high level requirements for payment kiosks capable of accepting payments via cash, chip and PIN, contactless and mobile wallets. The kiosks are to be installed in Local Authority One Stop Shops, ensuring secure, accessible, and user-friendly transactions for a diverse range of customers. Aims of Engagement The purpose is to:
- Understand supplier capabilities and the very latest technologies and solutions available in the market
- Identify opportunities for innovation and best practice
- Test assumptions on costs, timescales, and implementation approaches
- Understand options available to the Authority Requirements
• Payment Methods: The kiosk must accept major debit and credit cards (including contactless), Google and Apple Pay, as well as cash (notes and coins).
• Receipts: The kiosk must provide printed and digital receipts for all transactions.
• Transaction Processing: Payments must be processed in real time, with confirmation displayed to the user.
• Change Dispensing: For cash payments, the kiosk must dispense change where necessary.
• Multiple Services: The kiosk should support payments for various Local Authority services (e.g., council tax, parking, permits).
• Ability to view analytics and run reports
• The devices must be able to operate bilingually in Welsh and English”